Terms & Conditions
1. Acceptance of Terms
By accessing, visiting, or using any website, microsite, digital form, scheduling page, SMS/texting service, or online property associated with FirstHouse Fitness & Wellness, LLC, you agree to be bound by these Terms of Use. You must be at least 18 years old (or have parental consent). The agreement applies to all services.
If you do not agree, discontinue use of all FirstHouse Fitness & Wellness, LLC digital properties.
2. User Conduct & Prohibited Uses
You agree not to:
- Interfere with website functionality or security
- Attempt to gain unauthorized access to our systems
- Use scraping, bots, data mining, or similar tools
- Impersonate others or submit false information
3. Intellectual Property Rights
All trademarks, service marks, logos, program names, training systems, video, written content, and other proprietary materials are owned by FirstHouse Fitness & Wellness, LLC or licensed to us.
You agree not to copy, sell, publish, distribute, reproduce, or create derivative works without written authorization.
4. Description of Services
References to “Services” and "Sessions" in these terms mean the training, coaching and/or related services you purchase from us which may comprise one or more of the following (as agreed in writing between us):
(a) Personal Training/Coaching
(b) Mobile/In-Home Personal Training
(c) Virtual/Online Training/Coaching
(d) Wellness Training/Coaching
(e) Exercise Programming
(f) Group Training/Coaching
(g) Home Gym Curation and Advising
5. Medical Disclaimer
FirstHouse Fitness & Wellness LLC is not a medical provider. Trainers/coaches under this entity are not medical practitioners. Training is not medical treatment. Training does not replace medical advice. Clients should consult their physician before beginning exercise. Clients agree to disclose injuries, medications, and medical conditions before their first training session.
4. Assumption of Risk
You acknowledge that exercise carries inherent risks, such as, but not limited to, muscle soreness, falls, scrapes, injury, heart-related events, illness, and equipment-related injury. Your participation is voluntary, and you acknowledge and accept the potential risks associated with exercise. You agree to sign a standard Liability Waiver releasing the trainer, entity, and facility from financial responsibility.
5. Client Responsibilities
As a client, you are expected to arrive on time, wear appropriate clothing, stay hydrated, follow coaching instructions, notify your trainer of pain immediately, inform your trainer of medical changes, and maintain a safe workout space for in-home sessions.
6. E-Commerce, Billing & Transactions
If you purchase services or products through our sites, you agree that:
- Your payment is accurate
- All training sessions or packages must be paid in full prior to the commencement of the first session
- Accepted payment methods include credit cards or pre-authorized recurring direct debit.
- Late or failed payments will result in the immediate suspension of future sessions until the account balance is settled
7. Cancellation & Rescheduling
- A minimum of 48 hours’ notice is required to cancel or reschedule any appointment. Sessions canceled or rescheduled with less than 48 hours' notice will be forfeited and deducted from your package, or charged at the full session rate.
8. Lateness & No-Shows
- If you are late, the session will still end at the originally scheduled time. The trainer is only required to wait for a maximum of 15 minutes; if the client fails to show without notice beyond this window, the session will be forfeited.
- If the trainer cancels within 24 hours or is late, the client will be credited with a free make-up session or the session will be extended accordingly.
9. Package Expiration & Refunds
All purchased training sessions must be completed within 75 calendar days from the date of your first training session. Any unused sessions after this expiration date are void and will be forfeited.
10. Third-Party Services
We may use links to third-party websites on our page, these providers maintain their own terms and policies.
11. Changes to Terms
We may update these Terms at any time. Revisions will be indicated by the “Last Updated” date. Continued use constitutes acceptance of changes.
12. Contact Information
Questions about these terms should be sent to:
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FirstHouse Fitness & Wellness
Email: firsthousefitness@gmail.com